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Dael

AI answering service for small businesses: Never lose a customer to voicemail, a busy line, closing time, the weekend, a heat wave, the lunch rush, a slow callback or a no-show.

Dael answers the calls your team misses, calls new leads back in 60 seconds and books the job. Set up and tuned for you.

Call the agent liveGet a free missed-call audit

Hear your agent in 30 seconds. No signup.

HVAC or plumbing shop? See the founding offer
Example call answered by Dael for Brightline Heating and Plumbing, a fictional demo business. Dael: Brightline Heating and Plumbing, this is the AI assistant. This call is recorded. How can I help? Caller: Hi, our furnace just quit and it's 38 degrees out. Dael: Let's get you warm. I can have a tech there Wednesday, 8 to 10am. The service call is $89. Want me to book it? Caller: Yes, please. Dael: You're booked for Wednesday. I'm texting you the confirmation now. Job booked: Wed 8 to 10am · $89 service call. The owner gets a text.
A roofer on a shingled roof, too busy to answer the phone

6:47pm · Missed call

New lead from your Google ad. Voicemail.

Where the money leaks

The lead you paid for called at 6:47pm. You were on a job.

By the time you called back the next morning, they had booked someone else. Not someone better. Someone who picked up.

  • Missed calls

    The homeowner with no heat doesn't leave a message. They call the next business on Google.

  • Slow callbacks

    Speed still wins. In a 2011 study of 2,241 US companies, firms that reached a web lead within an hour were about 7 times as likely to have a real conversation with a decision maker as firms that waited one more hour (Harvard Business Review).

  • Estimates nobody chases

    Your open quotes already know you. Nobody is calling them back.

Work out what your phone is leaking

Meet your front desk

Three jobs your team can't always get to.

Every call answered. Every lead called back in 60 seconds. Every job booked. Every caller remembered.

  • Answer

    Your receptionist

    Answers every call your team misses, day and night. Asks the right questions, books the job and texts a confirmation.

    You stop checking voicemail at dinner.

  • Respond

    Your lead callback rep

    Calls every new form fill and ad lead back in under 60 seconds, while they are still on your site.

    Your ad spend stops leaking out the back door.

  • Revive

    Your follow-up rep

    Chases open estimates and no-shows by call and text on a steady rhythm, until you get a yes or a no.

    Revenue you already paid for, finally collected.

Plus a text for every booking, a Monday report, and a memory of every caller.

See the Zero-Miss Protocol

Not another app

A front desk we build, run and stand behind.

DIY receptionists are cheap until someone has to set them up, test them and fix them. Answering services take messages. Dael books the job, calls the lead back, and we tune it for you every week.

  • Hours

    Built for you, live the same day

    We build your agent from your website, your Google profile and one 15 minute call. It takes 20 test calls, and you hear 5 before it goes live.

  • Weekly

    Tuned on your real calls

    Every call is recorded and reviewed for the first two weeks, then we keep tuning. You never touch the settings.

  • 60 days

    Guaranteed for HVAC and plumbing

    10 recovered jobs in 60 days, or your first two months back and we keep working free until you get them.

Overflow mode. Keep your number and your team. Dael only picks up what they can't.

How overflow works

The live call is the proof

Don't take our word for it. Take a call.

Pick a business and a scenario, then talk to its front desk in your browser. Ask what your customers ask. Try to trip it up.

  • It tells you it's an AI assistant. Every Dael agent does.
  • Or enter your own website and hear it answer as your business.

Brightline Heating and Plumbing

You play · No heat at 2am

Play a homeowner whose furnace died in the middle of a cold night.

Industries

Built for how your business actually runs.

All industries

How it works

Live in hours. Not next quarter.

  1. 01

    One 15 minute call

    Your services, prices, calendar and emergency rules. We pull the rest from your website and Google profile.

  2. 02

    We build it and test it

    Your agent learns your business and takes 20 test calls. You listen to 5 of them and approve, or tell us what to change.

  3. 03

    Turn on overflow

    Unanswered and after-hours calls forward to Dael. Bookings land in your calendar. A report lands every Monday.

You go back to doing the work. Your front desk handles the phone.

Your next customer is calling right now. Who picks up?

30 seconds. No signup. Hear the agent answer like it works for you.

Call the agent liveGet a free missed-call audit